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Support

We usually reply within one business day.

Get in touch

Email us at support@ungate.ai — tell us what happened and, if it's about the extension, which browser and site you were on. For privacy or data requests, use privacy@ungate.ai.

What is Ungate?

Ungate is your personal AI agent. As you use AI (ChatGPT, Claude, Gemini, Perplexity, and others), it builds a private, on-device context profile that makes your results more relevant — and pays you in USDC for the sponsored offers you see along the way. Your data stays on your device; we sell the match, never your data.

How do I earn?

  • Install the extension (or use the web app) and use AI the way you already do.
  • You earn USDC when a relevant sponsored offer is shown to you and you give it attention.
  • Your balance grows automatically — track it on the Wallet page.

How do I withdraw?

Open Wallet → Withdraw and send your USDC to any wallet you control on the Base network. The first withdrawal verifies a US/Canada phone number to prevent fraud (stored only as a one-way hash, never shared). There's a $1 minimum.

How do I add funds?

Open Wallet → Deposit, choose an amount, and fund your in-app wallet, then deposit to your balance — you approve each transfer in a secure pop-up. Funds move as USDC on the Base network.

Is my data private?

Yes. Raw conversations and full browsing history are processed locally on your device and never leave it. Only abstracted signals (interest topics, coarse region, what you're working on) sync to your account, and advertisers only ever see the match — never your identity or raw data. Full details are in our Privacy Policy.

The extension isn't working

  • Make sure it's pinned and enabled at chrome://extensions.
  • Reload the AI site (or restart the browser) after installing.
  • If offers or your profile aren't updating, open the popup and sign in again.
  • Still stuck? Email support@ungate.ai with your browser version.

I didn't get paid for an offer

Earnings post shortly after an offer is shown and attributed. If a specific offer didn't credit, email us the approximate time and the site you were on and we'll look into it.

Delete my data or account

You can wipe your on-device profile anytime from the extension, and delete your chat history and account data on request — email privacy@ungate.ai.